Is there a free trial?
Yes. All plans start with a 14-day free trial. No credit card required. All features are unlocked during the trial with some usage limits. Plenty to get a real feel for how Shuttle works.
When do I choose a plan or get billed?
You can choose a plan at any time during your free trial. Until you choose, no payment is required and you get full access to all features.
Can Shuttle sync inventory in real time?
Yes. On Growth plans and above, Shuttle automatically updates stock levels when a sale happens on either platform. When someone buys on Etsy, your Shopify inventory adjusts, and vice versa. No manual work, no scheduled delays.
Will Shuttle modify my listings without my knowledge?
No. The only automatic change Shuttle makes is adjusting stock levels as part of inventory syncing. Everything else, like updating titles, descriptions, or prices, only happens when you explicitly tell it to. On top of that, Shuttle includes multiple safeguards like Master Switch, product exclusions, and directional controls so you stay in full control of what gets updated and where.
Can I display my Etsy reviews in Shopify?
Yes, and Shuttle is the only Etsy-Shopify app that does it. Shuttle automatically syncs your Etsy reviews and matches them to the correct Shopify products, so your hard-earned social proof follows your listings. Reviews stay up to date as new ones come in on Etsy.
Does Shuttle handle kits and bundles?
Yes. Shuttle includes built-in kits and bundles with automatic component-level stock syncing — when a bundle sells on one platform, Shuttle adjusts the stock of each individual component on the other. Shuttle also supports Shopify's native bundles, automatically expanding them into individual line items for order transfers and stock syncing.
Does Shuttle work with multiple Etsy shops?
Yes. All plans support connecting multiple Etsy shops to a single Shopify store, as long as you are the owner of these shops. Products, orders, reviews, and inventory sync independently for each Etsy shop.
Can I transfer products from Shopify to Etsy?
Yes. Shuttle supports bidirectional transfers: import products from Etsy to Shopify, or export from Shopify to Etsy, including all variations, images, descriptions, pricing, and shipping profiles.
How long does the first sync take?
Connecting your Etsy shop takes under a minute. Matching products typically completes within minutes for shops under 1,000 listings. Your first product transfer can run immediately.
What is AI Discovery?
AI Discovery is Shuttle's built-in product optimization tool. It scores your listings for visibility to AI shopping assistants, runs a gap analysis to identify missing context or detail, then generates improved titles, descriptions, and tags you can review before applying.
Does my plan include real-time stock syncing?
Real-time inventory syncing is included on Growth ($19/mo), Scale ($39/mo), and Max ($99/mo) plans. The Essential plan includes on-demand syncing only.
Can I switch between plans later?
Yes. You can upgrade, downgrade, or switch between monthly and annual at any time. Your billing adjusts automatically. No data loss.
Shopify
Etsy